Terms & Conditions

  • Buyer is to have understood, accept and agree that impurities in the raw and cooked bird nest soup are inherent due to the nature of the product before purchasing of any products from YUPINZHEN. YUPINZHEN decision on any dispute arising from impurities for the raw and delivered bird nest soup is final and binding due to the nature of the product

  • All goods sold are non-refundable.

  • All sales, promotional and discounted items are non-exchangeable and non-refundable. Should there be by dispute in the pricing during return or exchange, the current selling price will be binding.

  • Any form of price adjustment to previous order(s) is not applicable.

  • YUPINZHEN reserve the right not to accept back goods that have been purchased in error or pending dispute resolution.

  • $15 extra delivery charges will be applied to these delivery locations: Tuas, Jurong Island and Sentosa Island.

  • Delivery date and time may vary due to road and weather conditions. We will not be held responsible for any delay in our delivery due to those conditions.
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